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Order Cancellation policy |
In the event a customer wants to cancel an existing order, there may or may not be a cancellation fee.
~ If the order is still pending, there is no fee to cancel an item. ~If stock has been received and the credit card has been charged, then a service fee will be deducted off the credit. This fee will be 5% of total amount charged and refunded, with a Minimum $10.00 Fee --This fee covers both the fees we incur when we charge and then credit a cancelled order. ~If an order has been processed and packed to ship, it may not be possible to cancel that order. ~If an order has been shipped then ALL return fees will be at the customers expense. ~Customers will only receive a refund for the amount charged of the items returned, not for original shipping costs
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