When submitting an international order online, you will find that your shipping cost reads "$0.01". This value simply serves as a placeholder until accurate shipping quotes and options can be calculated for you by our Team. International shipping quotes and options are calculated based on the size, weight, and quantity of items ordered, as well as to where your order is going to be shipped.
One of the members of our Sales Team will contact you as soon as possible to make you aware of your shipping options once they have been calculated. Please note: Your order will NOT be billed for and shipped until you select and approve your preferred shipping method.
Accepted payments for international orders include: Visa, MasterCard, Discover, Paypal, or Money Order. We do not accept American Express. Payments must be made in US Dollars ($) - no other currencies will be accepted. All quotes are communicated in US dollars. You are responsible for knowing what you will be charged based on the conversion rate relative to your currency. Because we do not bill you for your order until it ships, conversion rates are locked in at the time your order is shipped, not when the order is placed.
We use 3 shipping methods to Canada: US Mail, DHL and UPS. UPS is the “preferred” method due to overall transit time and value. If you choose to have your order shipped via UPS or DHL, your applicable HST/PST will be added on your invoice, however there will be no additional fees once the package is shipped from our facility. With DHL & UPS Canada, there are NO “brokerage fees.” All your shipping charges will be quoted and billed upfront and your order delivered right to your door!
Outback Toys is not responsible for Tariffs or Duties owed on packages received by our customers. Outback Toys will not lower item value on customs form.